Refund policy

At Blissence, we are committed to providing a positive and satisfying experience. If you are unsatisfied with your session or encounter any issues, please review our refund policy below:

1. Refund Eligibility
- Refunds are considered on a case-by-case basis. 
- If you experience significant dissatisfaction due to service quality or other issues directly related to our service, you may be eligible for a refund or credit. 
- Requests for refunds must be made within 48 hours of the scheduled session.

2. Non-Refundable Situations
- Cancellations made less than 24 hours before the scheduled session may not be eligible for a refund. 
- No refunds will be issued for no-shows or sessions canceled after the session has begun. 
- Refunds are not provided for dissatisfaction due to personal preferences or boundary issues discussed prior to the session.

3. How to Request a Refund
- To request a refund or discuss concerns, contact us at with your booking details and the reason for your request. 
- We will review your request and respond within 5 business days.

4. Processing Refunds
- Approved refunds will be processed via the original payment method within 7-10 business days. 
- Refunds are issued only for the session fee; any additional charges or fees are non-refundable.

5. Cancellations by Blissence
- In the unlikely event that we need to cancel or reschedule a session, clients will be offered a full refund or the option to reschedule at their convenience.

We appreciate your understanding and look forward to providing you with a respectful and professional experience. If you have questions about our refund policy, please contact us at .